Why add HR staff, waste their time and yours, answering employees’ common every-day questions? Whether it’s a lost W-2 or check stub, a question on vacation balances or finding a doctor whose services are covered by your insurance plan, these questions take time, research and coordination by your HR and Payroll departments to answer.
HRTS Online™ ESS provides employees with the time savings and empowered benefit of access to all corporate approved information (handbook, policy documents, personnel directories, etc.), and enables them to find answers to many of their common questions immediately. All the employee needs is a Web browser and a dial-up connection—that’s it! Many employee requests can be electronically initiated through ESS, such as requests for information changes, vacation, training registration, etc. Using HRTS Online™ will automate these requests and provide information online for employee review. Calls to your HR/Payroll departments will be reduced by approximately 75%, work flow is streamlined, and employees experience a 50% increase in satisfaction as they receive immediate answers to their benefit-related questions.
With ESS, employees can look up vacation days (available and used), benefit costs deducted from their paycheck (current and YTD), link out to websites of benefit providers for plan information, add beneficiaries and dependents, and enroll online for benefits during open enrollment time. Employees may view their personal information and use ESS to update their records. Data is entered one time by the employee, and after manager approval, the change populates the payroll and HRMS system seamlessly.
Using HRTS Online™, you and your employees can access any approved information in their HR files. Your employees are empowered to make changes to deductions, addresses, and benefit selections—anything approved by HR. Customization tools let you define which information, down to the screen, row and field level, can be viewed or changed. Extensive security features ensure that employees can only access their own information. With HRTS Online™, you can create a customized kiosk system and go paperless!
Integration between benefits and payroll can dramatically increase productivity. With these powerful employee/manager self-service features, you can eliminate much of the paperwork for happier employees and improved service.
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